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Financial Policy

Welcome to OrthoSouth. We are committed to the success of your medical treatment and care. Please understand that payment of your bill is part of this process. OrthoSouth accepts most insurance policies, auto accidents, workers compensation and self pay. If you are unsure if we accept your policy, please refer to our web site or contact your insurance company. Their number is located on the back of your insurance card.

Co-Pays:
All applicable co-pays/deductibles are to be paid at the time of service. Payment for the co-insurance percentage and any deductibles for the office visits, x-rays, DME supplies, injections and other charges are to be paid at the time of service. Self pay and auto accidents are to be paid in full at time of service. If you have any questions feel free to ask our staff.

Patient Billing:
Although OrthoSouth will file a claim to your medical insurance on your behalf, medical insurance is ultimately a contract between the patient and his/her insurance company. It is the patient's responsibility to monitor the processing and payment of claims. After payment is received from the insurance carrier, any patient responsibility amounts remaining will be transferred to a patient balance. OrthoSouth will send a statement to the patient. The balance due amount showing on the statement should be paid in full when the first statement is received.

If you have any questions, please contact our office at (423) 778-4900.